CTC 2005: Tuesday, on ’phones

I may post later about the morning sessions at CTC today, because there were certainly some interesting things going on. However, I need to formulate more thoughts there, so let’s jump to the afternoon session on telephony integration etc….

A session on convergence and collaboration, specifically with a panel made up of representatives from the big VOIP vendors (Nortel, Cisco, Avaya). The session got interesting once we started off with questions from the floor, and one was “I can send email from a Mac to a Win machine… why can’t an IP phone from one vendor not work directly with another?“

The answers fluffed around the 323 standard (supported, but implemented in a slightly different way for each vendor, and therefore useless) and SIP. The Avaya representative stated that he believes SIP is the best way forward for promoting standards amongst the vendors, so we shall see… Of course, the discussion centred around how can it be advantageous from a business perspective for the big players to work together. Interoperability comes with time I suppose (see my last Monday post re youthful markets).

So I will come back to an article in Red Herring re Skype’s business model (or lack of): is this perhaps the model? i.e. “Skype Corporate” which pushes encrypted voice streams over the internet using the already defined (and fairly well supported) callto: link protocol? Who needs bleedin’ MS Smart Tags which allow calling via LCS-enabled voice systems?!?

Further reading on Skype’s model
Mitch Ratcliffe: Skype or Hype?
Russ Mayfield: Skype’s Business Model
Stewart Henshall: Writing - Talking - Writing - Talking Different


  1. Well, this isn't related to this post, but I just wanted to say thanks for the coverage and keep up the good work!

    Brian Benz#

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